Guests who book and/or stay at a House of Kip property must adhere to the following agreement.
This agreement is between the Guest named on the Booking Summary (“you”) and the host (“the Host”) of the accommodation as detailed in the Booking Summary (“the Accommodation”).
The Host is the owner of the Accommodation or the person who is duly authorised to arrange rentals of the Accommodation. This agreement details the terms and conditions which apply between you and the Host relating to your rental of the Accommodation.
House of Kip Ltd. is the Host’s agent for the purpose of this Agreement.
This agreement is a licence to occupy the Accommodation during the agreed period as set out in the Booking Summary (“Rental Period”). You are not a tenant of the Accommodation and you have not been granted exclusive possession of the Accommodation. You are renting the Accommodation under a licence of occupation.
For the avoidance of doubt, your booking entitles you to the use of a room(s) as a guest at a House of Kip property and you grant access to the Accommodation for any House of Kip employee or their associates.
You agree that you have the power to enter into this agreement.
You will not be entitled to withhold by way of set-off, deduction, or counter-claim any amounts which you owe to the Host against any amounts that may be owed to you.
The Host will be entitled to assign or sub-contract their obligations under this Agreement.
The Host will not be liable to you or be deemed to be in breach of these terms by reason of any delay in performing, or any failure to perform, any of their obligations, if the delay or failure was due to any cause beyond their reasonable control such as severe weather, subsidence, power or other utility cut-offs, burglary, natural disaster, strikes, governmental action, terrorism, war and civil unrest.
Save in the case of fraud these terms represent the entire agreement between the parties and supersede any previous marketing information, representations or agreements whether recorded in writing or otherwise.
The parties agree that these terms are fair and reasonable in all the circumstances. However, if any provision of these terms is held not to be valid by a court of competent jurisdiction but would be valid if part of the wording were deleted, then such provision shall apply with such deletions as may be necessary to make it valid. If any of the provisions in these terms are held not to be valid the remaining provisions of these terms shall remain in full force and effect.
These conditions are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the English courts.
If you breach these terms and conditions and the Host decides to take no action or neglects to do so, then the Host will still be entitled to take action and enforce their rights and remedies for any other breach.
H House Ltd 2017/18
You agree to pay the Accommodation Fees as set out in the Booking Summary without deduction you also agree to discharge the cost of any damage to the Accommodation or contents and to pay any fees in relation to overstaying.
The Accommodation Fees set out in the Confirmation of Booking are for rental of the Accommodation only. No additional concierge or other services which you book through H House Ltd are included.
By accepting these terms you agree to pay the Accommodation Fees in full and you authorise H House Ltd to collect the payment amount referred to in the Booking Summary. For the avoidance of doubt, 50% of the payment is not refundable.
If you fail to turn up to a booking or check-in then for the avoidance of doubt you will be responsible for the entire Accommodation Fees and no refund will be applied.
You must notify us of any damage to the Accommodation, contents fixtures or fittings which occurs during your stay, even if you regard the damage as fair wear and tear or if you do not believe the damage is your fault.
If you do not notify us of any such damage you will be fully liable for such damage on a full replacement basis.
If you do declare any damage then you are responsible for full cost of replacement. You have the right to replace any damaged items with like for like/brand for brand to the same model and value.
Liability and Claims
Any claims made by you under this agreement must be made initially by recorded mail to:
House of Kip, c/o THL, Goring Road, Worthing, BN12 4NX.
House of Kip Ltd has the authority to negotiate and settle claims on behalf of the Host.
The Host will not be liable to you for any business, financial or economic loss or for any consequential or indirect losses such as lost reputation, lost bargain, lost profit, loss of anticipated savings or lost opportunity arising as a result of this agreement, the Accommodation or the rental (whether such loss arises as a result of the Host’s negligence or otherwise).
The Host’s liability for all losses (with the exception of personal injury or death arising as a result of negligence) will be limited to the cost of obtaining replacement accommodation for the agreed Rental Period or the amount of the Accommodation Fees and charges payable by you, whichever is the higher amount.
Nothing in this clause limits or excludes the liability of the Host for death or personal injury arising as a result of their negligence or the negligence of their agents or employees.
You have primary responsibility for your own safety during your stay at the Accommodation. You must read any fire or health & safety guidance which is provided to you and you must listen to any instructions or explanations which are provided by our check-in staff when showing you around the Accommodation.
You must adhere to the instructions set out in the Welcome Letter left in the Property.
If you become aware of anything during your stay which you believe is a health & safety risk you must inform us immediately.
You must comply with our House Rules and you must also comply with any building regulations and any reasonable directions of the Host. The House Rules are stated in the Welcome Letter in the Property or at the time of the booking.
You may not allow any person other than the person named in the Booking Summary to occupy the Accommodation at any time together with such number of additional guests as may be specified in the Booking Summary. This agreement is personal to you and may not be transferred to any other person. The Host will not allow any person other than the person named in the Booking Summary to access or occupy the Accommodation.
The Booking Summary may specify the maximum permitted number of guests who are authorised to stay in the Accommodation. If you allow more than the maximum number of people to occupy or stay in the Accommodation you will be liable to pay a supplement of up to £250 per night in respect of each unauthorised guest and the rental may be terminated immediately.
In addition to complying with the House Rules and all reasonable directions, you also agree that you will:
keep the Accommodation clean, tidy and clear of rubbish and leave the Accommodation in the same condition as you find it;
not keep or take any pets or animals into the Accommodation (unless otherwise agreed with us and specified as pet-friendly in the Booking Summary);
not do anything that will or might constitute a breach of any consents in relation to the Accommodation or which will or might be in breach in whole or in part any insurance effected in respect of the Accommodation from time to time;
if the Accommodation is part of a building or complex with common parts, not obstruct or leave any objects or waste in any common parts;
not leave any obstruction outside of the Accommodation;
not to do or permit to be done on the Accommodation anything which is or which may be or become a nuisance, (whether actionable or not) damage, annoyance, inconvenience or disturbance to the Host or to tenants or occupiers of the building or any owner or occupier of neighbouring property including (but not limited to) paying loud music or musical instruments, dancing, entertaining at the Accommodation or moving furniture;
not conduct any illegal or immoral activity from the Accommodation;
not conduct any business or commercial activity whatsoever from the Accommodation;
not make any alteration or addition whatsoever to the Accommodation or its contents;
not use the Accommodation for any purpose other than for personal accommodation;
not invade the privacy of the Host or to publish or reveal anything which might allow a third party to identify the address of the property of the identity of the Host (even if such information is already in the public domain).
You acknowledge that the Accommodation is a home and you agree not to access any cupboards or drawers which have been sealed with tamper tape and you agree to pay a fixed charge as set out in the House Rules for any breach of any tamper tape.
You hereby indemnify the Host in respect of any costs, claims, liabilities or expenses suffered or incurred by the Host (or their agents) in respect of any breach of this clause
When you commence your stay at the Accommodation you provide a security deposit and the Host will be entitled to make deductions from this in the event of any damage to the Accommodation or its contents or in the event of late check-out or overstaying.
Check-Out
The check-out time at the Accommodation is as stated in the Booking Summary. Unless you have agreed a late check-out or a further period of rental then you will be responsible for a full day’s Accommodation Fee for any overstaying. If you overstay by more than 2 hours then we reserve the right to enter the Accommodation, remove your belongings, change the locks to the Accommodation and take such further action as may be necessary (and we will charge you for the costs of any such action) you will also be liable for an additional fee of £250 per day (or part thereof) for any unauthorised overstaying.
The Booking Summary which you have accepted is not a booking confirmation, the Accommodation will be booked for the Rental Period upon dispatch of a Confirmation of Booking and the Host is not obliged to make the Accommodation available, nor is a binding contract in place, until such time as the Confirmation of Booking has been sent to you by email.
On dispatch of the Confirmation of Booking you will be liable to pay the fees due in full and House of Kip Ltd will collect a payment for the amount as set out in the Booking Summary (which may be a proportion of the entire amount including fees due).
Once you have confirmed your booking and the total has been paid for, your rights to a refund is set out below:
You may cancel your booking 30 days prior to commencement of the Rental Period and 100% of the total rental amount (as set out in the Booking Summary) will be refunded within 10 working days.
50% refund should you cancel between 29 – 14 days prior to start of your reservation.
The Host is entitled to cancel a booking once a Confirmation of Booking has been sent. There may be circumstances beyond the reasonable control of the Host or emergencies in which the Accommodation is unavailable for all or part of a Rental Period and in those exceptional circumstances we will do what we can to assist and the Host will attempt to arrange for suitable alternative accommodation during the Rental Period (which will, if possible, be of comparable quality and character).
In the event that the Accommodation becomes unavailable during the Rental Period and in the event that you do not accept any suitable alternative accommodation which is offered to you then you are entitled to cancel the booking and the pre-payment will be refunded to you, but the Host will not be liable to you for any further amounts in respect of the cancellation of the booking.
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